Services


From apps to social media interactions, everything we create is thoughtful, useful and inspired.

We treat every client and project differently.

We combine research, strategy, creative thinking and efficiency to create work that get results. Everything we produce is informed by decades of collective experience. Most importantly, we put the right people and processes in place to do things as efficiently and effectively as possible.

Team at whiteboard

Research

Understanding the needs, goals and motivations of the people who interact with what we design is essential to creating the best work. Our research services help you learn more about your customers and how you can better achieve your own goals in the process.

Our research team provides insights through the following services:

  • Focus Groups
  • Interviews
  • Journaling
  • Contextual Inquiry
  • Usability Studies
  • Eye Tracking
  • Online Surveys
  • Preference Testing
  • Stakeholder Interviews

Strategy

We help you take high-level goals and ambitions to the next level of clarity, developing a detailed foundation for executing on projects and campaigns.

Our strategy team provides the following services:

  • Rapid Ideation (Clarity Lab™)
  • Social Media Strategy
  • Brand Strategy
  • Persona Development
  • Product Strategy & Product Management
  • Content Strategy

User Experience Design

Our practice is focused on defining the structure and behavior of the things we create—always based on people’s real want and needs. Whether it’s the flow of an ecommerce website or the structure of an e-newsletter, our UX team brings the same rigor and dedication to user-centered design to every project we do.

The following services lead to a great user experience:

  • Use Case Development
  • Interaction Design
  • Information Architecture
  • Motion Design
  • Digital Prototyping

Creative

The personality and identity of a brand manifests itself in a variety of places - the visual identity, user interface design, written communication and the overall form and aesthetics. Our team are experts at molding color, type, imagery, copy, form and motion to build brand awareness, connect with customers and increase usability.

Our creative team’s services consist of:

  • Visual Interface Design
  • Branding
  • Naming
  • Copywriting & Editing
  • Iconography & Illustration
  • Print & Packaging Design

Technology

Dedicated to bringing great design to life, our development team delivers production-ready code in collaboration with your internal development and production teams, or as a stand-alone service.

Our technology offerings are focused on:

  • HTML, CSS, JavaScript
  • WordPress & WordPress VIP Development
  • Responsive Website Development
  • Digital Prototyping

Analytics

Evaluating the performance of what we create and uncovering opportunities for improvement are at the heart of our analytics practice. Through quantitative research methodologies, such as A/B Testing, or through web analytics analysis, our analytics team can help provide the insights that drive digital products and communications to the next level.

Our analytics services include:

  • A/B Testing
  • Web Analytics Analysis